As a registered general and children’s nurse my background includes operating as an Assistant Director of Nursing at the Whittington NHS Trust and working as Lead Nurse in East and North Hertfordshire, managing acute and community children’s services, taking a key role in reconfiguration of services. I have also established educational programmes in London across five Trusts to support and retain newly qualified nurses and have worked as a Senior Lecturer at Middlesex University.
In 2008 I joined the NHS Institute for Innovation and Improvement where I led the National Children’s and Young People’s Emergency and Urgent Care programme; and in April 2013 joined NHS England where I am Head of Patient Experience for Maternity, Newborn, Children and Young People.
I am passionate about ensuring Children, Young People and families/carers are active collaborators in their care and that they have every opportunity to co-create and transform services to meet their needs.
RGN, RSCN, MSc (Nursing), PG Dip (Education), BSc (Hons), PG Dip (Management)
Head of Patient Experience, Maternity, Newborn, Children & Young People NHS England